Guest Services Agent

Are you passionate about people? Do you thrive in a vibrant, beachside atmosphere where every day feels like a new adventure? The Berkeley Oceanfront Hotel, a historic gem in Asbury Park, is looking for enthusiastic and personable Guest Service Agents to join our team!

What You'll Do:

• Be the face of our iconic hotel! From the moment guests walk through our doors to their final farewell, you'll be there to make their stay memorable.
• Handle check-ins and check-outs with a smile, ensuring every guest feels welcome and valued.
• Answer questions, provide recommendations, and handle requests – you're the go-to expert for our guests.
• Resolve issues with grace and care, turning any hiccup into a positive experience.
• Process payments with accuracy and efficiency, keeping things smooth and seamless.

Who You Are:

• A people person at heart – you love making connections and helping others.
• Service-oriented, with a knack for turning everyday interactions into extraordinary moments.
• Quick on your feet and cool under pressure, ready to handle whatever comes your way.
• Eager to learn and grow, always looking for ways to improve the guest experience.
• Tech-savvy and ready for a hands-on learning experience with our Property Management System.

Why Join Us?

• Work by the beach in a lively, fun environment where no two days are the same.
• Be part of a team that values creativity, friendliness, and making every guest's stay exceptional.
• Opportunity to shine in a role that’s all about making a difference, one smile at a time.

If you're ready to bring your positive energy to the heart of Asbury Park and be part of our Berkeley family, we want to hear from you! Apply today and let’s create unforgettable experiences together. Submit your resume via email below and we will be in touch.